Shipping & Pickup Policies
Purchases over $25 made within San Mateo and most surrounding cities are eligible for free delivery. Local delivery is $5 for purchases under $25. Deliveries will be made to residences or business every Wednesday to the address used when completing the sale, or can be arranged through email@example.com.
Orders may also be picked up for free. Because we don't yet have a storefront with constant hours, please reach out to firstname.lastname@example.org to place your order and arrange pick-up.
If you have any "empties" - reusable jars or bottles - from a prior order, please leave those out on delivery day or drop them off at our tent at a market and we'll pick them up for cleaning and reuse.
We also ship anywhere in the US. Some of our items are bulk refills, come in heavy glass jars, and weigh a lot. In all honesty, we don’t want to ship these all over the country... the weight of the product means that it’s not really an eco-friendly solution to incur the transportation costs if you’re far from San Mateo. These products are identified with LOCAL ONLY (does not ship) in their product name, so that it’s clear. (UPS and USPS will technically deliver it, but the delivery costs are so high that your eyes will bug out of your head.)
Alternatively, we are happy to take fulfilled orders with us as we pop-up in certain places, or bring your own containers and fill them at the market!
Pick-up / Pop-up events on the calendar:
Every Sunday 9am - 1:30pm: Burlingame Fresh Market; Park Road, Burlingame, CA
(Note: This market will be closed 12/29 - 1/12 for a holiday break.)